SitePen, Inc. (collectively “SitePen”, “we,” “us,” or “our”) respect your privacy and are
governs each user’s (hereinafter, “you,” “your,” “Member,” or “User”) access to and use of
the SitePen website; any other websites through which SitePen makes the SitePen website
available (collectively, “Site”); and all associated services offered by SitePen, including,
but not limited to, the TSCONF.io and Milestone Mayhem.com websites (hereinafter
collectively, the “Services”), whether as a guest or registered user. The Site and Services
are hereinafter collectively referred to as the “Platform.” This policy describes the types
of information we may collect from you or that you may provide when you visit the Platform,
and our practices for collecting, using, maintaining, protecting and disclosing that
information. This policy applies to information we collect: 1) On this Platform; 2) In
e-mail, text and other electronic messages between you and this Platform; 3) Through mobile
and desktop applications you download from this Platform, which provide dedicated
non-browser-based interaction between you and this Platform; and/or 4) When you interact
with our advertising and applications on third-party websites and services, if those
applications or advertising include links to this policy. It does not apply to information
collected by us offline or through any other means, including on any other websites operated
by SitePen or any third-party (including our affiliates and subsidiaries), or any
third-party (including our affiliates and subsidiaries), including through any application
or content (including advertising) that may link to or be accessible from or on the
our privacy practices, please contact us at
Collection of Personal Information
Information We Collect About You and How We Collect It
We collect several types of information from and about users of our Platform, including
by which you or your business may be personally identified, such as name, social
networks, postal address, e-mail address, telephone number, business documentation,
employment information, background information, and any other identifier by which
you may be identified or contacted online or offline (“personal information”);
that is about you but individually does not identify you (i.e. aggregated or
de-identified information); and/or
about your internet connection, the equipment you use to access our Platform and
We collect this information:
- directly from you when you provide it to us;
automatically as you navigate through the site (information collected automatically
may include usage details, IP addresses and information collected through cookies,
web beacons and other tracking technologies); and/or
from third-parties, for example, our business partners, including marketing and SEO
services, payment processors and/or service providers, and website analytics
Information You Provide to Us
The information we collect on or through our Platform may include:
Information that you provide by filling in forms on our Platform. This includes
information provided at the time of subscribing to our service, posting material or
requesting further services. We may also ask you for information when you report a
problem with our Platform;
Records and copies of your correspondence (including e-mail addresses), if you
Your responses to surveys that we might ask you to complete for research purposes;
Details of transactions you carry out through our Platform. Although we limit access
to certain pages/you may set certain privacy settings for such information by
logging into your Account, please be aware that no security measures are perfect or
Information We Collect through Automatic Data Collection Technologies
As you navigate through and interact with our Platform, we may use automatic data collection
technologies to collect certain information about your equipment, browsing actions and
patterns, including: 1) Details of your visits to our Platform, including traffic data,
location data, logs and other communication data and the resources that you access and use
on the Platform; and/or 2) Information about your computer and internet connection,
including your IP address, operating system and browser type. We also may use these
technologies to collect information about your online activities over time and across
third-party Platforms or other online services (behavioral tracking). The information we
collect automatically is statistical data and may include personal information, or we may
maintain it or associate it with personal information we collect in other ways or receive
from third-parties. It helps us to improve our Platform and to deliver a better and more
personalized service, including by enabling us to:
- Estimate our audience size and usage patterns;
Store information about your preferences, allowing us to customize our Platform
according to your individual interests. Speed up your searches; and
- Recognize you when you return to our Platform.
The technologies we use for this automatic data collection may include:
Cookies (or browser cookies). A cookie is a small file placed on the hard drive of
your computer. We (and our business partners) may use both first party cookies (such
as Google Analytics) and third party cookies (such as advertising cookies) to
browser cookies by activating the appropriate setting on your browser. However, if
you select this setting you may be unable to access certain parts of our Platform.
system will issue cookies when you direct your browser to our Platform;
Flash Cookies. Certain features of our Platform may use local stored objects (or
Flash cookies) to collect and store information about your preferences and
navigation to, from and on our Platform. Flash cookies are not managed by the same
browser settings as are used for browser cookies; and/or
Web Beacons. Pages of the Platform and our emails may contain small electronic files
known as web beacons (also referred to as clear gifs. pixel tags and single-pixel
gifs) that permit us, for example, to count users who have visited those pages or
opened an email and for other related Platform statistics (for example, recording
the popularity of certain Platform content and verifying system and server
How We Use Your Information
We use information that we collect about you or that you provide to us, including any
personal information: 1) To present our Platform and its contents to you; 2) To provide you
with information, products or services that you request from us; 3) To fulfill any other
purpose for which you provide it; 4) To provide you with notices about your
account/subscription, including expiration and renewal notices; 5) To carry out our
obligations and enforce our rights arising from any contracts entered into between you and
us, including for billing and collection; 6) To notify you about changes to our Platform or
any products or services we offer or provide through it; 7) To allow you to participate in
interactive features on our Platform; 8) In any other way we may describe when you provide
the information; and/or 9) For any other purpose with your consent. We may also use your
information to contact you about our own and third-parties’ goods and services that may be
of interest to you. If you do not want us to use your information in this way, please email
us at firstname.lastname@example.org
We may send you certain service and administrative notices regarding your purchased services, which are
not subject to opt out.
We do not sell personal information. To provide the Services, we share personal data with
service providers who are contractually obliged to comply with all applicable laws and who
can only access the Personal Data required for them to provide the relevant Services. The
following describes some of the ways that your personal information may be disclosed in the
normal scope of business to provide the Site and the Services: We may disclose aggregated
information about our users, and information that does not identify any individual, without
restriction. We may disclose personal information that we collect or you provide as
- To our subsidiaries and affiliates;
To contractors, service providers and other third-parties we use to support our
To a buyer or other successor in the event of a merger, divestiture, restructuring,
reorganization, dissolution or other sale or transfer of some or all of SitePen’s
assets, whether as a going concern or as part of bankruptcy, liquidation or similar
proceeding, in which personal information held by SitePen about our Platform users
is among the assets transferred;
To third-parties to market their products or services to you if you have consented
to or not opted out of these disclosures;
- To other users of the Platform, if needed for legal actions or law enforcement;
To fulfill the purpose for which you provide it; and/or 6) For any other purpose
disclosed by us when you provide the information; and/or
- With your consent.
We may also disclose your personal information: 1) To comply with any court order, law or
legal process, including to respond to any government or regulatory request; 2) To enforce
or apply our Terms of Service and other agreements, including for billing and collection
purposes or legal disputes; and/or 3) If we believe disclosure is necessary or appropriate
to protect the rights, property, or safety of SitePen, our customers or others. Content and
associated data you submit may be displayed in public and private areas of the Site, except
that Content and associated data submitted in connection with Services will be used only per
the relevant Services agreement.
Accessing and Correcting Your Information
You can review and change your personal information by logging into the Platform and
visiting your Profile and account settings pages. You may also send us an email at
email@example.com to request access to, correct or delete any personal information that you
have provided to us. We cannot delete your personal information except by also deleting your
user account. We may not accommodate a request to change information if we believe the
change would violate any law or legal requirement or cause the information to be incorrect.
Proper access and use of information provided on the Platform, including User Contributions,
is governed by our Terms of Service.
The Site and Content on it may contain links to other sites and resources controlled by
third parties. We are not responsible for the privacy practices or content of these other
sites or resources, and you should consult the privacy statements of such other sites and
We have implemented measures designed to secure your personal information and messages from
accidental loss and from unauthorized access, use, alteration and disclosure. Any online
payment transactions will be encrypted. The safety and security of your information and
messages also depends on you. Where we have given you (or where you have chosen) a password
for access to certain parts of our Platform, you are responsible for keeping this password
confidential. We ask you not to share your password with anyone. We urge you to be careful
about giving out information in public areas of the Platform. The information you share in
public areas may be viewed by any user of the Platform. Unfortunately, the transmission of
information via the internet is not completely secure. Although we do our best to protect
your personal information and messages, we cannot guarantee the security of your personal
information transmitted to our Platform. Any transmission of personal information and
messages is at your own risk. We are not responsible for circumvention of any privacy
settings or security measures contained on the Platform.
Changes to this Policy
unanticipated purposes, at any time by posting a revised version on the Site, and/or sending
information regarding the amendment to your email address in our records. You are
responsible for regularly reviewing the Site to obtain timely notice of such amendments. You
shall be deemed to have accepted such amendments by continuing to use the Site and/or the
Services after such amendments have been posted or information regarding such amendments has
been sent to you. If you do not agree with any of such changes, you may immediately cease
all access and use of the Site and/or the Services. You agree that such termination will be
your exclusive remedy in such event.
California and EU Users
This section applies to the extent the California Consumer Privacy Act (CCPA) or EU
General Data Protection Regulation (GDPR) applies to you and your data.
You have the rights described below with respect to your Personal Data that we process.
These rights apply equally to EU and California users. To exercise any of your rights below,
please send an e-mail to
Right to Withdraw Consent. You may withdraw your consent to our processing of your
Personal Information. Doing so will prevent us from providing any Services.
Right to be Forgotten. You have the right to request your Personal Information be
erased. You must delete your Account before we can process this request.
Right of Access. You have the right to know if we are processing your Personal
what information about you we possess.
Right to Modify. You have the right to request your Personal Information be changed
if it is not correct. In many cases you can do this yourself in the “Settings” or
“Account” sections of the App.
Right to Restrict Processing. You have the right to request the processing of your
Personal Information be restricted. This may restrict or prevent the provision of
Right to Portability. You have the right to request a copy of your Personal
Right to Object. You have the right to object to the processing of your Personal
Right to Lodge a Complaint You have the right to lodge a complaint at any time with
the applicable supervisory authority.
Right to Opt Out. You have the right to opt out of the sale of your Personal
Information. We do not sell Personal Information to third parties.
Information We Collect
We collect information that identifies, relates to, describes, references, is capable of
being associated with, or could reasonably be linked, directly or indirectly, with a
particular consumer or device (for purposes of this “California and EU Users” Section,
“personal information”). Personal information does not include: Publicly available
information from government records; de-identified or aggregated consumer information;
information excluded from the CCPA’s scope, like: health or medical information covered by
the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California
Confidentiality of Medical Information Act (CMIA) or clinical trial data; personal
information covered by certain sector-specific privacy laws, including the Fair Credit
Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information
Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994. In particular, we have
collected, disclosed to third parties, and sold the following categories of personal
information from consumers within the last twelve (12) months. Disclosures of Personal
A real name, alias, postal address, unique personal identifier, online
identifier, Internet Protocol address, email address, account name, Social
Security number, driver’s license number, passport number, or other similar
B. Personal information categories listed in the California Customer Records
statute (Cal. Civ. Code § 1798.80(e)).
A name, signature, Social Security number, physical characteristics or
description, address, telephone number, passport number, driver’s license or
state identification card number, insurance policy number, education,
employment, employment history, bank account number, credit card number,
debit card number, or any other financial information, medical information,
or health insurance information. Some personal information included in this
category may overlap with other categories.
C. Protected classification characteristics under California or federal law.
Age (40 years or older), race, color, ancestry, national origin,
citizenship, religion or creed, marital status, medical condition, physical
or mental disability, sex (including gender, gender identity, gender
expression, pregnancy or childbirth and related medical conditions), sexual
orientation, veteran or military status, genetic information (including
familial genetic information).
|D. Commercial information.
Records of personal property, products or services purchased, obtained, or
considered, or other purchasing or consuming histories or tendencies.
|E. Biometric information.
Genetic, physiological, behavioral, and biological characteristics, or
activity patterns used to extract a template or other identifier or
identifying information, such as, fingerprints, faceprints, and voiceprints,
iris or retina scans, keystroke, gait, or other physical patterns, and
sleep, health, or exercise data.
|F. Internet or other similar network activity.
Browsing history, search history, information on a consumer’s interaction
with a website, application, or advertisement.
|G. Geolocation data.
||Physical location or movements.
|H. Sensory data.
||Audio, electronic, visual, thermal, olfactory, or similar information.
|I. Professional or employment-related information.
||Current or past job history or performance evaluations.
J. Non-public education information (per the Family Educational Rights and
Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).
Education records directly related to a student maintained by an educational
institution or party acting on its behalf, such as grades, transcripts,
class lists, student schedules, student identification codes, student
financial information, or student disciplinary records.
|K. Inferences drawn from other personal information.
Profile reflecting a person’s preferences, characteristics, psychological
trends, predispositions, behavior, attitudes, intelligence, abilities, and
The Site is hosted and the Services are provided in the United States of America. If you are
accessing the Site or Services from the European Union, Asia, or any other jurisdiction with
laws or regulations governing personal data collection, use, and disclosure, which differ
from United States laws, please be advised that through your use of the Site and the
Services, you are transferring your personal information to the United States of America and
you consent to that transfer.
Children Under the Age of 16
The Site is not intended for children under 16 years of age. No one under age 16 may provide
any personal information to or on the Site. We do not knowingly collect personal information
from children under 16. If you are under 16, do not use or provide any information on this
Site or through any of its features, register on the Site, make any purchases through the
Site, use any of the interactive features of this Site, or provide any information about
yourself to us, including your name, address, telephone number, email address, or any screen
name or user name you may use. If we learn we have collected or received personal
information from a child under 16 without verification of parental consent, we will delete
that information. If you believe we might have any information from or about a child under
16, please contact us at
Effective date of this version: January 1, 2021